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Common questions about the Melcore platform, our services, and working with us. Can’t find what you need? Reach out any time.
Frequently Asked Questions
Melcore is a connected cyber risk platform plus a team of security specialists. The platform unifies governance, risk and compliance (GRC), third-party risk, security operations, and data privacy in one place, and our services help you assess, implement, and run your security program.
Both. The Melcore platform is our software suite across four areas (GRC, TPRM, Security Operations, Data & Privacy), and our advisory and managed services help you get the most from it. Many clients use both together.
Organizations that need to manage security and compliance risk in a connected way — from growing companies standing up their first GRC program to larger teams replacing a patchwork of disconnected tools.
Four connected areas: Governance, Risk & Compliance; Third-Party Risk Management; Security Operations; and Data & Privacy. Each has its own set of products that share one data model, so controls, risks, vendors, and incidents stay linked.
The platform maps to major frameworks including ISO 27001, NIST, SOC 2, and CIS, with privacy and AI frameworks as well. [CLIENT TO CONFIRM the exact supported framework list.
Yes — integrations connect Melcore with tools across your environment. See the Integrations page for details.
The best first step is a demo — we'll walk through the platform against your specific needs. Use the Request a Demo button anywhere on the site.
A range of advisory and delivered engagements — including GRC advisory, cloud security, penetration testing, Zero Trust strategy, identity security assessment, vulnerability assessment, cyber resilience, and threat hunting. See the Services page for the full list.
No. Our services can be delivered on their own, though many engagements hand off into the Melcore platform so improvements keep running after the engagement ends.
Scope and pricing depend on your environment and goals. We define scope with you up front before any engagement begins.
Melcore works with technology, reseller, consulting/implementation, and managed-service partners. See the Partners page to learn more or apply.
[CLIENT TO PROVIDE support details — support channels, hours, and how to reach the team.] In the meantime, the Contact page is the best way to get in touch.
Use the Contact page, or reach us at [client email] / [client phone]. [CLIENT TO PROVIDE contact details — currently pending.]
